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HealthTAP provides a range of valuable certifications that are specifically designed to empower healthcare organizations and professionals in their pursuit of excellence and continuous improvement. These certifications equip healthcare professionals and organizations with the necessary knowledge and tools to drive positive changes, streamline processes, enhance patient safety, and ultimately deliver higher-quality care. By investing in these certifications, healthcare professionals and organizations can remain at the forefront of continuous improvement in the dynamic healthcare landscape.

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After a 2-day training course, the Lean Daily Improvement (LDI) Facilitator possesses the basic knowledge, skills to effect change using proven lean methodologies and understands how to make small but meaningful daily adjustments while work is being done, and to sustain the gains (holding metrics) made through other change efforts. LDI builds a team-based, continuous improvement habit at the point of service.


After a 4-day training course, the learner is focused on learning how to facilitate events intending to build organizational capacity for process improvement. The Lean Practitioner (LP) plans, delivers and facilitates-to-closure Kaizen and Rapid Improvement Events (RIEs).


After this 4-day training course, the Advanced Lean Practitioner (ALP) learns to plan and lead multi-day Value Stream Analysis (VSA) events, implement/deploy advanced solutions like Kanban and lean service cells, and take on broader responsibilities in Value Stream Management and complex Rapid Improvement Events (RIEs) to facilitate the spread of successful solutions across the organization.


After this 4-day training course, learners will be able to demonstrate the ability to utilize FMEA to identify and prevent potential process and/or service failure modes including risks to patients and staff and mitigate risks through process redesign. Following the FMEA event, the learner will participate in implementation planning and daily continuous improvement processes.

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