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Lean First Program

Lean First Training & Certification Levels:

  1. Lean Daily Improvement Facilitator
  2. Lean Practitioner
  3. Advanced Lean Practitioner

Lean First

Lean First training and certification courses are offered in a variety of formats: onsite, remote delivery and through HealthTAP Direct, an online platform for instruction, coaching and community building. Lean First courses are offered on a cohort basis (remote delivery) for the general public or on a cohort basis to a specific organization or hospital system (remote delivery or onsite).

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1. Lean Daily Improvement (LDI) Facilitator

The Lean Daily Improvement (LDI) Facilitator possesses the basic knowledge, skills and confidence to effect change using proven lean methodologies, and understands how to make small but meaningful daily adjustments while work is being done, and to sustain the gains (holding metrics) made through other change efforts. LDI builds a team-based, continuous improvement habit at the point of service. Frontline workers, administrators and clinicians use LDI tools such as the team huddle, counter measures, and a visual management board to keep improvements on track as work is being done. Training can be completed onsite in a two-day classroom format; over a series of live webinars; or through our an LDI Course online through HealthTAP Direct. No prerequisite.

2. Lean Practitioner

The Lean Practitioner (LP) plans, delivers and facilitates-to-closure Kaizen and Rapid Improvement Events (RIEs). The focus is on learning how to facilitate the events to build organizational competency. The four-day classroom-based training curriculum is structured around PHA’s RIE A3 problem-solving process.

LP Certification Requirements & Performance of Top-level Competencies

3. Advanced Lean Practitioner

The Advanced Lean Practitioner (ALP) plans and facilitates multi-day Value Stream Analysis (VSA) events, and works to deploy advanced solutions such as Kanban and lean service cells. The learner takes on broader responsibilities including Value Stream Management and the facilitation of complex Rapid Improvement Events (RIEs) to ensure that successful solutions spread across the organization. The course involves four days of flipped-classroom-based training, and is structured around HealthTAP's VSA A3 problem-solving process. Prerequisite: Lean Practitioner course.

ALP Certification Requirements & Performance of Top-level Competencies


Karen Leaman

Lead Program Assistant




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